Details on company policy, shipping and returns.
WE OFFER FREE UK STANDARD DELIVERY FOR ALL ORDERS WITHIN THE UK OVER £75! Just add the code P&P75 when placing your order.
UK STANDARD DELIVERY: £4.50 All UK mainland standard delivery parcels are sent via Royal Mail. This delivery option will take between 2-5 working days. A special Delivery option can be added if you need a guaranteed dispatch the next working day on orders placed before 2.30pm. If you have any queries, please call 07769704379 or email us at firstname.lastname@example.org.
We aim to dispatch all orders within 2 working days. If ordered on a Bank Holiday or weekend, orders will be dispatched the following working day. In the event that an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives back in stock.
For UK Standard delivery, orders should arrive with customers within 3 working days of ordering. For UK Next Day Express delivery, orders placed before midday between Monday and Friday should be delivered before 6pm on the following working day. Orders placed after midday, or on weekends and holidays, should be delivered within 2 working days.
Please contact us if you are unsure about sizing - we can advise you. If you do need to exchange an item, or if you are in any way unsatisfied with your order, please return it to the address below stating the reason for the return and in the case of an exchange - what you would like to exchange for.
Returned items should be in their original packing, in their original condition and sent back within 14 days of receipt. Please state clearly the reason for return. We would always recommend using recorded delivery service as proof of delivery. Proof of posting is not proof of delivery and all goods remain the responsibility of the customer until they are returned and received by Lala&Bea Ltd.
If you need to return/exchange an item, please send your mail first class recorded with your details why you are returning the items and what you would like us to do.
Please send to : 35 Kingswood Rd, Brixton, London. SW2 4JE