Delivery and returns information for Lala & Bea - ethically made in the UK organic cotton sweats, t-shirts and pure wool blankets, picnic rugs and organic skincare.
Shipping & Returns
WE OFFER FREE UK STANDARD DELIVERY FOR ALL ORDERS WITHIN THE UK OVER £75! Just add the code P&P75 at the checkout.
UK STANDARD DELIVERY: £3. All UK mainland standard delivery parcels are sent via Royal Mail. This delivery option will take between 2-5 working days and dispatched within 2 working days. A Special Delivery option can be added if you need a guaranteed dispatch the next working day on orders placed before 2.30pm. If you have any queries, please call 07968629410 / 07769704379 or email us at firstname.lastname@example.org.
If ordered on a Bank Holiday or weekend, orders will be dispatched the following working day. In the event that an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives back in stock.
Please contact us if you are unsure about sizing - we can advise you. If you do need to exchange an item, or if you are in any way unsatisfied with your order, please return it to the address below with a returns form (please email us for this) stating the reason for the return and in the case of an exchange - what you would like to exchange for.
Returned items should be in their original packing, in their unused, original condition and sent back within 14 days of receipt. We would always recommend using recorded delivery service as proof of delivery. Proof of posting is not proof of delivery and all goods remain the responsibility of the customer until they are returned and received by Lala&Bea Ltd. you will be issued a refund or exchange for the amount of your order, minus the original shipping and handling fees. Unfortunately, we cannot refund the cost of the return postage unless otherwise agreed.
Please send to : 35 Kingswood Rd, Brixton, London. SW2 4JE